Terms and Conditions

  1. Welcome to GameRealm By accessing and using GameRealm.vip, you agree to comply with and be bound by these Terms and Conditions. These terms outline the rules and regulations for using our digital gaming platform and services. We encourage you to read these terms carefully before engaging with our platform.
  2. Account Management
    1. Registration Requirements: A valid account is required for purchasing and downloading games. Users must provide accurate information and are permitted one active account per person.
    2. Age Verification: While our platform is open to all ages for browsing, purchases are restricted to users aged 18 or above. Users under 18 must have explicit permission from a parent or legal guardian for any transactions.
    3. Account Protection: You bear full responsibility for maintaining your account security and for all activities conducted through your account.
  3. Purchase and Delivery Process
    1. Game Pricing Structure: Prices are displayed in your local currency and include all applicable taxes. Regional price variations may exist due to publisher guidelines and local market conditions.
    2. Accepted Payment Options: We support various payment methods including major credit/debit cards, PayPal, and region-specific payment solutions as shown in the checkout process.
    3. Digital Distribution: Game keys and download links are provided instantly upon successful payment verification. Delivery timing may vary based on security verification requirements.
    4. Pre-order Terms: Pre-ordered games are charged at the time of purchase, with access granted on the official release date.
  4. Customer Protection Policy
    1. Digital Product Returns: We offer refunds within 14 days of purchase for unused game keys that haven't been activated.
    2. Post-Activation Policy: Refunds for activated games are governed by the specific publisher's policies and platform guidelines.
    3. Technical Support: Full refunds are guaranteed for games that fail to function due to verified compatibility issues, provided your system meets the stated requirements.
  5. Licensing and Usage Guidelines GameRealm serves as an authorized distributor of gaming licenses from various publishers. Each game is governed by its respective publisher's end-user license agreement (EULA). While we distribute games, all intellectual property rights remain with their respective owners. All game-related content is protected under international copyright laws.
  6. Service Limitations While GameRealm strives to deliver optimal gaming experiences, we cannot guarantee uninterrupted service or be held responsible for issues beyond our control, such as game performance, server availability, or compatibility issues. Our maximum liability is limited to the purchase amount of the affected product.
  7. Terms Modification We maintain the right to revise these terms when necessary. Significant changes will be communicated directly to users via email, and continued platform usage following such changes constitutes acceptance of the updated terms.
  8. Support Services For inquiries about these terms or any assistance needed, our dedicated support team is available 24/7 at [email protected]. We're committed to providing excellent support for all your gaming needs.